Child safety
Qafilaa, published by Qafilaa.in, prohibits child sexual abuse and exploitation absolutely. This page is our published standard, the thing we will be held to, and the address to write to if you find something.
- Child sexual abuse and exploitation (CSAE) is banned on Qafilaa without exception.
- Child sexual abuse material (CSAM) is removed the moment we know about it, and reported.
- The account responsible is closed. There is no warning and no second chance.
- Every note, photo, message and profile in the app can be reported from inside the app.
- A named person is on the other end of admin@qafilaa.in.
What Qafilaa is
Qafilaa is a group-riding companion for motorcycle trips. It is built for adult riders. There is no public feed, no discovery of strangers, no random or anonymous chat, and no way to message someone who has not been invited into the same trip by its coordinator. Content is visible to a closed crew, not the open internet.
We say that plainly because it shapes the risk. It does not remove it, and it does not change what we owe a child who ends up in front of this app.
What is prohibited
The following are prohibited on Qafilaa in every surface — profile names and photos, bike photos, trip and crew names, day notes and their attachments, broadcasts, documents, and anything sent to our help centre:
- Child sexual abuse material (CSAM) in any form, real, edited or generated, including drawings, renders and anything produced by a model.
- Child sexual abuse and exploitation (CSAE) more broadly — sexualising a minor, sexual commentary about a minor, or presenting a minor in a sexualised way.
- Grooming — building a relationship with a minor to sexually exploit them.
- Sextortion — threatening to release intimate imagery to coerce a minor.
- Trafficking a minor, or advertising, soliciting or arranging their sexual exploitation.
- Seeking or offering CSAM, including links, codes, or directions to it elsewhere.
- Normalising or promoting sexual interest in minors.
This list is not a limit. Anything that endangers a child is prohibited whether or not it is named here.
Reporting it
Inside the app: every piece of content and every rider profile has a report action next to it. Choose Report, and you can reach us without leaving the app. Blocking a rider is separate, immediate, and needs nobody's approval.
From anywhere: email admin@qafilaa.in. You do not need a Qafilaa account, and you do not need to be in the trip. Put "Child safety" in the subject line and it goes to the top of the queue.
If a child is in immediate danger, contact the police first. In India call 112, or the Childline helpline on 1098. Qafilaa is not an emergency service.
What we do when we know
- Remove it immediately on obtaining actual knowledge, ahead of every other report in the queue.
- Close the account responsible, and block the device and sign-in identifiers where we can.
- Preserve the evidence — the content, the account, and the associated records — rather than deleting it, so an investigation is still possible.
- Report it to the appropriate authority, including the National Cyber Crime Reporting Portal and, where applicable, NCMEC, and cooperate with lawful requests that follow.
- Tell the reporter that we acted, without disclosing anything about the account.
We comply with the Protection of Children from Sexual Offences Act, 2012 and the Information Technology Act, 2000 and rules made under it, including the obligation to report.
Children and their data
Qafilaa is intended for adults. Under the Digital Personal Data Protection Act, 2023 a child is anyone under 18, and we do not knowingly process a child's personal data without verifiable consent from a parent or lawful guardian. We do not run behavioural advertising or tracking at all, on anyone.
If you believe a child has given us data, email admin@qafilaa.in and we will delete it. See Privacy Policy, section 10.
Point of contact
A named person is responsible for these standards and is able to speak to how we prevent, detect and act on CSAE, including to Google Play and Apple.
Keeping this current
These standards are reviewed at least once a year and whenever the app gains a new way for riders to share content. Related: Community guidelines, Report content, and Privacy Policy.